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The Nationwide Disaster Contact Directory

Every Emergency Contact Your Family Needs.
In One Document. Free.

Every state emergency management agency, every regional FEMA office, and every federal disaster resource hotline. In one place, before you need it.

Operation Prepare is an independent company and is not affiliated with, endorsed by, or produced in partnership with FEMA, DHS, or any government agency.

 

WHY THIS EXISTS

The Information You Need Most Is Hardest to Find When You Need It.

When a wildfire jumps the line. When the hurricane shifts course. When the levee fails. The first thing every family asks is the same: who do I call?

And the answer is rarely simple. State emergency management agencies have different names in every state. Regional FEMA offices cover multiple states with separate phone numbers. Federal disaster hotlines change with the administration. Local emergency management contacts are buried three clicks deep on county websites built in 2008.

In the calm, none of this matters. In the emergency, all of it does.

For 20+ years coordinating federal disaster response, I watched families lose precious hours. and sometimes more. searching for information that should have been printed on their refrigerator.

That is why I built this directory.

WHAT'S INSIDE

What's Inside the Directory

State Emergency Management

All 50 state emergency management agencies, plus DC and U.S. territories. Phone, web, and emergency hotline for each.

Regional FEMA Offices

All 10 FEMA regional offices, the states each region covers, and direct contact information.

Federal Disaster Resources

Federal disaster assistance hotline, SBA disaster loans, Red Cross, Salvation Army, and the agencies most families do not know to call until they need them.

Utility + Infrastructure

National utility outage reporting numbers, the federal communications resources for when local cell service is down, and the resources for water, gas, and power emergencies.

Insurance + Recovery

NFIP flood insurance contact, federal insurance ombudsman, and the federal-side recovery resources insurance companies will not point you toward.

Print-Ready Format

Designed to print, fold, and store. One sheet on the refrigerator. One in the go-bag. One in the car.

THE REALITY

The First 72 Hours Are Almost Entirely on You.

When federal response activates after a disaster, it does not arrive with resources on Day 1. It arrives with coordination. Resources follow declared disaster status, which can take days.

Your family's first 72 hours are almost entirely on you. and they are the hours when knowing exactly who to call matters most.

The families that come through disasters intact are not the ones with the most expensive plans. They are the ones who knew where to find the answer in the moment they needed it.

This directory is that answer.

WHO THIS IS FOR

Who This Directory Is For

Parents

Parents who want one document on the fridge so anyone in the family. including the babysitter, the grandparent, the older kid home alone. knows exactly who to call.

Homeowners in Disaster-Prone Regions

Homeowners in hurricane, wildfire, flood, earthquake, or tornado zones who have been meaning to organize this and have not gotten around to it.

Caregivers

Anyone responsible for an elderly parent, a child with medical needs, or a household member with mobility limitations. where every minute of confusion matters more.

BUILT BY

About the Person Who Built This

Brandi Richard Thompson is a Former Federal Emergency Management Official with more than 20 years of experience coordinating disaster response across California, Nevada, Hawaii, the Gulf Coast, and the Pacific territories. She distributed over /72 million in federal disaster assistance and worked alongside governors, mayors, and tribal leaders during hurricanes, wildfires, civil unrest, and public health emergencies.She built Operation Prepare because the gap she consistently saw in disaster recovery was not a lack of resources. it was a lack of documentation. Families and businesses lost more than they had to, not because help was unavailable, but because they could not find it fast enough.This directory is the resource Brandi wishes every household had on the wall the day they moved in.

Operation Prepare is independently owned. All content and products are created by Brandi Richard Thompson in her private capacity and are not affiliated with or endorsed by FEMA, DHS, or any government agency.

AS FEATURED ON

As Featured On

ParadeMartha StewartRealtor.com

FAQ

Frequently Asked Questions

Is this really free?
Yes. The directory is a free download in exchange for your email. After you receive it, you will get one or two short emails from me with practical preparedness next steps. You can unsubscribe at any time.
How current is this information?
The directory was compiled in 2026 from publicly available federal and state sources. State agency phone numbers and FEMA regional offices are stable references. Federal disaster hotlines occasionally change with administrations. when they do, I will email you the update.
Is this affiliated with FEMA?
No. Operation Prepare is an independent company. I am a former federal emergency management official, but this directory is not produced in partnership with, endorsed by, or affiliated with FEMA, DHS, or any government agency. The contact information is publicly available; the directory simply makes it findable in one place.
What if I want more than just contacts?
The directory is designed to stand on its own. If you decide later that you want a complete family preparedness system. documents, planning, recovery. the Family Legacy Binder is at operationprepare.com. The directory alone will move you forward.
Can I share this directory with friends or family?
Please do. The directory is most valuable when more people in your network have it. Forward the email, share the link, print extra copies. The goal is fewer families searching for information in the middle of an emergency.